Frequently Asked Questions
Everything you need to know about shopping with QuietLab.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our relaxed-fit collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.
Are your garments sustainably produced?
Yes, QuietLab is committed to ethical manufacturing. We use organic cotton and recycled materials where possible, ensuring fair labor practices in all our partner factories.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team.